Privacy Policy

Last updated: February 24, 2026

1. Introduction

FitForge ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

When you register for an account or make a purchase, we may collect:

  • Name and contact information (email address, phone number, mailing address)
  • Account credentials (username and password)
  • Payment information (processed securely through Stripe)
  • Membership details and booking history
  • Profile information (date of birth, fitness goals, preferences)

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address and browser type
  • Operating system and device information
  • Pages viewed and time spent on our site
  • Referring website addresses
  • Cookies and similar tracking technologies

2.3 Health Information

With your consent, we may collect health-related information such as fitness goals, medical conditions, or dietary preferences to better tailor our services to your needs.

3. How We Use Your Information

We use the information we collect to:

  • Process memberships, bookings, and purchases
  • Provide customer support and respond to inquiries
  • Send order confirmations and membership updates
  • Personalize your experience and recommend relevant classes
  • Send promotional emails (with your consent)
  • Improve our services and develop new features
  • Prevent fraud and ensure security
  • Comply with legal obligations

4. Information Sharing and Disclosure

4.1 Service Providers

We share information with trusted third-party service providers who help us operate our business:

  • Payment Processing: Stripe (for secure payment processing)
  • Email Services: For sending transactional and marketing emails
  • Hosting Services: Heroku (for website hosting)

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

4.3 Business Transfers

If FitForge is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • SSL/TLS encryption for data transmission
  • Secure password hashing
  • PCI DSS compliant payment processing through Stripe
  • Regular security audits and updates
  • Access controls and authentication

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

6.1 Access and Correction

You have the right to access, update, or correct your personal information at any time through your account settings.

6.2 Data Portability

You can request a copy of your personal data in a structured, machine-readable format.

6.3 Deletion

You can request deletion of your personal information, subject to certain legal obligations we may have to retain certain data.

6.4 Marketing Opt-Out

You can unsubscribe from promotional emails at any time by clicking the "unsubscribe" link in our emails or updating your email preferences in your account settings.

6.5 Cookie Management

Most web browsers allow you to control cookies through settings. However, disabling cookies may affect your ability to use certain features of our website.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and login information
  • Understand how you use our website
  • Improve website performance and functionality
  • Provide personalized content and recommendations

You can control cookies through your browser settings, but this may limit your ability to use certain features.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Significant changes will be communicated via email.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: little.vsesvit@gmail.com
  • Phone: +353 1 234 5678
  • Address: 123 Fitness Street, Dublin

Or visit our Contact Us page.

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